*Last Updated: February 25, 2025

Introduction

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Thank you for choosing our services. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

 Information We Collect

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Personal Information
- Contact Information: Name, email address, phone number, and mailing address
- Account Information: Username, password, and account preferences
- Payment Information: Credit card details, billing address, and transaction history
- Profile Information: Photos, interests, and biographical information

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Automatically Collected Information

-Usage Data: Pages visited, features used, time spent, and referring websites
-Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Similar Technologies: Data collected through cookies, pixel tags, and similar technologies

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How We Use Your Information

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- To provide, maintain, and improve our services
- To process transactions and send related information
- To communicate with you about updates, promotions, and support
- To personalize your experience and deliver tailored content
- To analyse usage patterns and optimize our platform
- To detect, investigate, and prevent fraudulent or unauthorized activities
- To comply with legal obligations

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Sharing Your Information

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We may share your information with:
- Service Providers: Third parties that help us deliver our services
- Business Partners: Companies we collaborate with to offer joint promotions or services
- Legal Authorities: When required by law, court order, or government regulation
- Corporate Transactions: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

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Your Privacy Rights

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Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Data portability (receiving your data in a structured format)
- Withdraw consent at any time

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Data Security

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We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

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Data Retention

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We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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Children's Privacy

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Our services are not directed to individuals under the age of 13 (or as required by local law). We do not knowingly collect personal information from children.

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Updates to This Policy

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We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website or by other communication methods.

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Contact Us

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If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: admin@alpha-ground.com